+27 (10) 012-6942 leomarco@ritservices.co.za Mon–Fri · 08:00–17:00 SAST
Smart Billing · Stronger Collections
Radiology Billing Specialists · Johannesburg

Smart Billing. Stronger Collections.

Performance-driven medical billing and debt collection solutions that strengthen your revenue cycle — so you can focus on patient care, not paperwork.

Start a Conversation Explore Services
10+
Years Experience
98%
Claims Accuracy
JHB
& Surrounding
R.IT Services billing analyst reviewing accounts receivable dashboard with claim status reports
Live Collections
+18.4% MoM
Our Core Services

End-to-End Revenue Cycle Management

From first-touch patient billing through to final collections, R.IT Services manages every step of your revenue cycle with precision and compliance.

Patient Billing & Account Management

Accurate patient billing, account setup, and ongoing management to ensure every rand is captured and tracked from the moment of service.

Medical Aid Claims & Follow-ups

We submit, track, and follow up on all medical aid claims — minimising delays and maximising reimbursements for your practice.

Rejection Handling & Resubmissions

Every rejected claim is investigated, corrected, and resubmitted promptly — reducing write-offs and recovering revenue you're owed.

Debtors Management & Reporting

Comprehensive debtors tracking with transparent reporting, giving you full visibility over your outstanding accounts and cash position.

The People Behind the Process

A Specialist Team You Can Talk To

Real billing specialists, claim auditors, and collections experts — based in Johannesburg, dedicated to your practice. We're the team that picks up the phone and gets your revenue cycle moving.

R.IT Services team in a client strategy meeting with a Johannesburg radiology practice
Client Partnership
Strategy sessions tailored to your practice's revenue goals
Radiology billing specialist reviewing a claim invoice with calculator and stethoscope
Radiology Specialists
Claim auditing and rejection recovery, every day
R.IT Services debt collections team handling outstanding patient accounts
Collections Team
Direct, professional follow-up on outstanding accounts
R.IT Services account managers reviewing a debtors report on a tablet
Account Managers
Transparent reporting & insight
Why Radiology Practices Choose Us

Built for the Unique Demands of Diagnostic Imaging

We bring specialist knowledge of radiology billing codes, medical aid rules, and claim structures unique to diagnostic imaging practices.

POPIA-Compliant Processes

All patient data handled in full compliance with South Africa's Protection of Personal Information Act.

Professional Debt Collection

Ethical, effective debt recovery that reduces outstanding accounts while preserving patient relationships.

Deep Industry Expertise

Specialist knowledge of radiology billing codes, medical aid rules, and claim structures unique to diagnostic imaging.

R.IT Services account manager working on a client portfolio

The Results You Can Expect

  • Faster Payments
  • Fewer Rejections
  • Improved Recovery
  • Reduced Admin Burden
Performance That Speaks

Delivering Measurable Impact for Radiology Practices

95%+
First-Pass Claims Rate
30%
Reduction in Write-Offs
60 Days
Average Collection Cycle
100%
POPIA Compliance
Frequently Asked

Common Questions from Radiology Practices

A few of the questions we hear most often. If you don't see yours below, get in touch and we'll happily walk you through it.

What does R.IT Services do?
R.IT Services is a medical billing and debt collection company specialising in radiology practices in Johannesburg and surrounding areas. We manage patient billing, medical aid claims submissions and follow-ups, rejection handling, and debtors collections — covering the full revenue cycle from first-touch billing through to final recovery.
Are you POPIA-compliant?
Yes. All patient data is handled in full compliance with South Africa's Protection of Personal Information Act (POPIA). Our processes, data handling, and collections workflows are designed to protect both your practice and your patients.
Which areas do you serve?
We serve radiology and diagnostic imaging practices across Johannesburg and surrounding areas in Gauteng, South Africa. Whether you're an independent practice or part of a larger group, we tailor our service to your specific revenue cycle needs.
Why specialise in radiology billing?
Radiology billing has its own quirks — specialised codes, modality-specific claim structures, and medical aid rules that differ from general medical billing. Our team has deep expertise in diagnostic imaging billing, which means fewer rejections, faster claim turnaround, and better recovery rates for your practice.
How do collections work? Do you preserve patient relationships?
Absolutely. We use ethical, professional debt recovery practices designed to bring in outstanding revenue while preserving the relationship between your practice and its patients. Our collections team is trained in respectful, compliant communication.
How do I get started with R.IT Services?
Reach out via the contact form below, call us directly on +27 (10) 012-6942, or email leomarco@ritservices.co.za. We'll arrange a no-obligation strategy session to understand your practice and propose a tailored billing and collections plan.
Get in Touch

Let's Strengthen Your Revenue Cycle

R.IT Services is ready to become a trusted extension of your radiology practice — handling billing complexity so you don't have to.

Call Us
+27 (10) 012-6942
Speak directly with our billing specialists
Email: Leomarco Williams
leomarco@ritservices.co.za
New business enquiries, proposals & service discussions
Email: Dianne Reddy
Dianne.reddy@ritservices.co.za
Account queries, reporting & day-to-day billing support

Send Us a Message